EmrolineAudit

Privacy Policy

1. Overview

Emroline provides operational diagnostic and automation consulting services. This policy explains what information we collect, why we collect it, and how we use it. By using our website or services, you agree to this policy.

We do not offer any product/service under this platform outside India and your personal data will primarily be stored and processed in India. By visiting this platform, providing your information or availing any product/service offered, you expressly agree to be bound by this Privacy Policy and the applicable laws of India including data protection and privacy laws.

2. What We Collect

When you use our services, we may collect:

  • Contact information — name, email address, phone number
  • Business information — industry, company size, revenue, operational details you share during the audit
  • Payment information — processed securely through our payment partners (Razorpay/Cashfree). We do not store your card details.
  • Usage data — how you interact with our website, pages visited, time spent

You always have the option to not provide information by choosing not to use a particular service or feature on the platform.

3. How We Use Your Information

We use your personal data to:

  • Provide and deliver our audit and consulting services
  • Generate your operational friction report
  • Communicate with you about your audit or our services
  • Process payments securely
  • Improve our services and user experience
  • Send relevant updates and marketing communications (you can opt out anytime)
  • Detect and protect against fraud or errors

4. Who We Share With

We do not sell your personal information. We may share data with:

  • Payment processors — to handle transactions securely (Razorpay, Cashfree)
  • Service providers — who help us operate (hosting, analytics, communication tools)
  • Legal authorities — if required by law or to respond to legal process

We may disclose personal data to government agencies or authorized law enforcement agencies if required to do so by law or in good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, loss or misuse. When you access your account information, we adhere to our security guidelines to protect it against unauthorized access.

However, the transmission of information over the internet is not completely secure. We do our best to protect your data but cannot guarantee absolute security. Users are responsible for ensuring the protection of login and password records for their account.

6. Data Retention and Deletion

We retain your personal data only as long as necessary to provide our services or as required by law. You have the option to delete your account by contacting us. This action would result in you losing all information related to your account.

In the event of any pending grievance, claims, or services, we may refuse or delay deletion of the account. We may continue to retain data in anonymized form for analytical and research purposes.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at the information provided below. We may verify such requests before acting on them.

8. Cookies

We use essential cookies to make our website work. We may also use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features of the website may not function properly.

9. Consent

By visiting our platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information in accordance with this Privacy Policy.

You have the option to withdraw your consent by writing to us at the contact information provided below. Please mention "Withdrawal of consent for processing personal data" in your subject line. Your withdrawal of consent will not be retrospective.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices. Significant changes will be communicated via email or a notice on our website. Please check this page periodically for updates.

11. Contact Information

For privacy-related questions, to exercise your rights, or to file a grievance:

Emroline
T51, Rampur Sargha, Shanti Pur, Ayodhya,
Uttar Pradesh, 224201
Phone: 8381914428
Email: [email protected]

Last Updated: January 2026